DigiBound Support

Subscriptions and purchases

• Manage or cancel a subscription in Apple subscription settings.
• If a purchase is not recognized, use the app’s restore or subscription verification action while signed in to the Apple Account that made the purchase.
• Apple handles payment authorization, refunds, and billing. Visit Report a Problem for purchase support.

Reinstalling or changing devices

The app uses an anonymous installation credential stored in Keychain. Reinstalling may restore that credential automatically. If access is not restored, open the app and run its subscription restore flow. A verified Apple transaction remains the source of truth for subscription access.

Before contacting support

Please include the app version, iOS version, a short description of the issue, and the approximate time it occurred. Do not send passwords, full payment details, bearer tokens, or private cryptographic keys.

Contact support

Email zq376647174@yeah.net. Include only the minimum information needed to investigate the issue. For privacy or deletion requests, identify the relevant anonymous installation or Apple transaction only when requested through that support channel.

We normally acknowledge support requests within five business days. Apple remains responsible for payment authorization, refunds, and App Store billing.